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Roofing Co., LLC is Rated: 3 / 3
Based on these 21 happy customer reviews:
Lawrence Johnson NC | Rated: 3 / 3
"They did an excellent job. I am very pleased and gladly recommend this firm to others. Both the owner and the installation crew members wanted to know what I expected and made sure I was happy. After years of repairing my existing, poorly installed, shingle roof myself, I decided to replace it with a new metal roof and to be very involved in the details of the installation. I found several metal roof manufacturers’ installation instructions on line and contacted four roofing contractors. When each one came to call, I asked how they recommended that the new metal roof be installed. Two of the four, recommended that the old single roof be left in place and the new metal roof be installed on top of it. Despite their low price quotes, I discounted them. Of the remaining two, one contractor's representative was unable to provide details about the metal roof installation process. Jeremy, of this company, confidently answered all my questions and sent me a very detailed quote. Drawing from the manufacturer's instructions, I added even more details, he approved them, and we signed a contract. On installation day, Jeremy accompanied the crew, brought along a copy of our detailed contract and reviewed it with the foreman before leaving. Despite watching the installation process, after the crew left, I identified what I believed to be the improper placement of a small number of screws. The following day, Jeremy agreed to apply additional calk to those screws. Throughout the process, all employees were pleasant and professional. The only (small) issue I can identify concerns communication. When I signed the contact, Jeremy told me that the work would be scheduled to be performed in about a month. The work was actually performed twelve weeks later. I was in no hurry, so the timing was no issue. However, after the initial scheduled date passed, I would have liked for them to have initiated contact to keep me up to date on the schedule."
Deana Green NC | Rated: 3 / 3
"They were beyond fabulous. Not only do I have more character and integrity than any other company I've had dealt with in years. There was a misunderstanding between the estimate and installation and they didn't have to do anything extra. They insisted and they went above and beyond what they should do. Dealing with them was one of the pleasurable experiences I have ever had. They wanted to take out the weather. They needed to install earlier than what we had initially planned. They were willing to work on that. They were willing to work. They damaged some of the flashing a week after they did the new roof. They told me not to worry about it and they fixed the flashing for me. They did an excellent work on the roof that they didn't agree to do but they didn't charge me for it. The quality of the work was so good. They went above and beyond to make sure that their customers are happy as well as to maintain their reputation. They even suggested a metal roof because they could install them cheaper than they could. They made suggestions for the roof that ended up actually saving the money on installation. They have a 40-year warranty on the roof and a 10-year warranty on the installation. I would recommend everything about them. They are courteous and knowledgeable. They have integrity. The quality of their product is superior. They don't try to hide anything. They're just good people. The crew that they had doing it were the sweetest guys. They were amazing. When they left, I couldn't even tell that they're in here. They made sure that everything was cleaned up and taken care of. They're an A+++."
Butch Clark NC | Rated: 3 / 3
“I received three estimates for a metal roof on my house. All About Roofing was the 2nd best price, but after talking with Jeremy, I felt confident in selecting them to do the job. I am glad that I did. Not only did he know about his business, I could feel that he was an honest person. As bad as the weather has been, I really wasn't expecting them to get it done as quickly as they did. They called me on Feb 5th, came on the 6th, and were finished on the 7th. Their crew was very professional, courteous and knew what they were doing. It was a pleasant experience from start to finish. It looks great. My wife is very happy. (main thing). I highly recommend All About Roofing Co., LLC.”
Benjamin Markel NC | Rated: 3 / 3
"I called them on a Saturday during a storm. They called me back first thing Monday and promptly arranged an in home estimate. The representative arrived on time and gave an estimate. The job was completed the next day while I was at work. Great service. Price was a bit more than others, but I went with them due to the promptness of their response."
David Pinson NC | Rated: 3 / 3
"All About Roofing Co., LLC was selected based on multiple positive references from friends and the feedback provided through Angie's List. They performed the work exactly as estimated and were completed much faster than expected with outstanding clean up and follow through. The estimator (owner) recommended the type of shingle and color based on the house, existing roof color, and neighborhood. His recommendation was the one we agreed on, and he was obviously right as the new roof looks great! We realize we may have paid more than if the roof had been replaced by a competitor, but felt since our roof is the first level of defense against the elements, quality was the primary consideration - which All About Roofing Co., LLC is known for."
Linda Pickl NC | Rated: 3 / 3
"They went above and beyond the work that I asked for. I had a very steep roof and they did work no one else would tackle. Their office staff was helpful and always accessible. I never got a recording. They always made sure I got a call-back if they weren't available. They explained their work thoroughly to me. They identified issues with the roof after the inspector was in the house that he missed. I would absolutely trust them with my roof anytime."
Brenda Brooks NC | Rated: 3 / 3
"Dear Nice People, Thank you so much for the AROUND THE HOUSE monthly newsletter. The newsletter just makes my day. I read it over and over again. I only get mail by mail. I don't have email, etc. Thank you.PS. The roof is doing fine and looks great. Good job."
Kevin & Elaine Wood NC | Rated: 3 / 3
"The Roofing Specialists came out to evaluate the roof. He did not try to “railroad” us into something we did not need. He was direct and very helpful to us when we needed our roof replaced. The roofing crew started and finished my roof in such horrible heat. They were amazing. Each knew what, when, & where to go to complete each task. We cannot express to you in words the appreciation we have for them. Again thank you all for a job well done."
Lloyd Bradburn NC | Rated: 3 / 3
"I would like to say a few words about All About Roofing Co., LLC. We had a roof put on the first of March of 09’. The crew was here when they said they would be. The men had caring and courteous behavior. They did a wonderful job and cleaned up everything. No mess was left. Anyone that we hear needs a roof we surely will refer them to All About Roofing Co., LLC."
Charles Carroll NC | Rated: 3 / 3
“I am very pleased with the quality of work, your employee’s work ethic and the professional manner in which they all conduct themselves. I have already recommended All About Roofing Co., LLC to two people will continue to do so in the future."
Cheryl Suggs NC | Rated: 3 / 3
“Thanks for the beautiful job that your guys did with the roof installation on our house. We are very pleased with everyone that had anything to do with making our roof beautiful. From your salesman Jeremy, to your installers, everything was handled very professionally."
Mark Taylor NC | Rated: 3 / 3
"It is wonderful to not have to worry every time it rains about the roof leaking. The job was done in a very professional, timely manner. The workmanship is first rate, clean up was complete, and everyone was courteous. I would have no problem referring you to others. The ridge vent does cool the attic space much better than wind vents."
Teddy & Vickie Brooks NC | Rated: 3 / 3
"When we decided to have a metal roof placed on our home we researched on the internet the different kinds of metal roofing. One of the better websites we found was the All About Roofing Co., LLC website. In their website all the employees along with the employer Dwayne Lee introduced themselves and stated what their job is. At the end of the introduction they stood together and said “we put you first”. That in fact says it all. They were not kidding when they said that. Their professionalism came out time and time again through their workmanship, caring and courteous behavior."
Mark & Inge Reich Burlington, NC | Rated: 3 / 3
"Just a "thank you" for the great job your company did on the replacing of roofing on our home.First, we would like to express our appreciation for the recently completed roof project on our home. We were impressed with your estimator who helped us pinpoint our needs. This was promptly followed by ~ proposal that was comprehensive and clear with no "loose ends." Then, we would like to compliment your four man crew which started the day in oppressive humid weather, then endured afternoon rain shower, where they protected the roof and waited. We know they worked later than expected to complete the project for which we are fully satisfied. We went out of town prior to the completed job. We couldn't have been more pleased to see the finished product. Finally, as you are most probably aware, your employees are very professional, courteous and very hard working. Your men did an excellent job. Their clean-up was superb. We also appreciated their courtesy and consideration for our plants and yards. Please let them know that their efforts are appreciated. In all, we experienced professionalism by all involved, and am pleased that we chose "ALL ABOUT ROOFING CO., LLC".Once again we would like to say, your company did an excellent job on burro It really looks great, and we've got several complements on it from our neighbors. We have already highly recommended your company to others and have told them about what a great job you did at a fair price. Thanks for a job well done."
Dan Cuthriell North Burlington, NC | Rated: 3 / 3
"I am writing this letter to thank you again for the professional job your company performed on the installation of the roof and gutters on my house. Your thoroughness in the quotation and your competitive pricing convinced me to contract with you for your services.I appreciate your timeliness in starting the job and keeping me informed on your progress and your projected time to complete the work. There were several things that impressed me about your workmanship. First was the way you kept our property clean and neat during the installation process. Throughout the removal of the old roof and gutters and the installation of the new roof, the property was kept clean of debris, nails or supplies. The second thing that impressed me was the polite and courteous young men who work for your company. They were very respectful and polite to my wife and me, but we could also hear them talking to each over and the same applied. They worked very hard while here and I believe that helped you meet your completion schedule.We are very pleased with We new roof and gutters and the improvement it has made lo our house I will recommend your company to others and we would use you again (in thirty years or so)!"
Tammy Paul Greensboro, NC | Rated: 3 / 3
"I contracted All About Roofing Co., LLC for one of my estimates. Whenever the gentleman came out he introduced his self as Dwayne Lee. He was very courteous and polite. Whenever I asked him questions concerning how long he had been in businesses and the employees he had working for him he listed everyone that worked for him, how long they had been working for him and the age that they started.Out of the 3 estimates that we received All About Roofing Co., LLC was the cheapest one. I contacted Dwayne and I told him we would like for him to be the one to put our roof on.The guys showed up on the date I was given and they did the work in a timely manner. The trash and everything else they used was cleaned up. The rain delayed him putting the seal n our roof over the porch. We had already paid our bill in full and we trusted Dwayne to come back and finish the job weather permitted and he did.The company puts their customers first. I even stopped by Dwayne's house to get business cards so I could recommend this company to everyone. The main reason why I really liked dealing with Dwayne is because he is a Christian and he does honor his word."
Polly & Tony Lewis Burlington, NC | Rated: 3 / 3
"It was our privilege to have All About Roofing Co., LLC to install a shingle roof on our home. We found the company to take the utmost care and professionalism in doing the job. They performed the job in an extremely finely manors and left no trash or mess on the job sight, what-so-ever. The roof' is leak free and extremely good looking. I would unholy heartily recommend their company to anyone in need of such service. I found the cost to be in line with other roofing companies and the job performance even better. We have and will continue to recommend them to anyone who needs this type of work done."
John Shoffner Graham, NC | Rated: 3 / 3
"Just wanted to drop you a short note expressing my appreciation for the recent roofing work your associates did at my house.The workmanship was great and all of your associates were very professional. They were there to answer any questions I had, and I really appreciate the fact that it only took two days to remove my old roof and install a new one.I was extremely satisfied with every aspect of the job and would not hesitate to refer you to others. Along with a superior job on the roof, the clean up was great and after your associates left there was nothing to indicate that they had been there, except for a great looking roof."
David R. Burlington, NC | Rated: 3 / 3
"I would like to thank Dwayne Lee and his staff of professional roofers for the outstanding job they did on my roof. His was the first company I called and he came over and estimated the job right away. I called three other camps for quotes but only one showed up and they tried to talk me out of the extensive work I wanted to do.All About Roofing Co., LLC came in a couple of days from the estimated time and finished the job in two days. They left no damage to my shrubbery, house, or patio and the job site was spotless when they left.I would recommend All About Roofing Co., LLC to anyone needing roofing, as I did for my next door neighbor."
Sarah B. Burlington, NC | Rated: 3 / 3
"My name is Sara Butler and I heard about All About Roofing Co., LLC through a neighbor of ours so I went and checked them out while they were on the job. I liked their quality of work. My husband, Larry, stopped Mr. Lee and we had a little chat and I was impressed with the fact of just how knowledgeable he was about a roof. I asked for an estimate and was surprised to find that his price was lower than the previous estimates that I had received from other roofing companies. All the roofing technicians were very professional, nice, and well mannered. I was pleased with the job they completed for me. They did a great job. I have recommended them too many people, and will continue to do so. We also receive a newsletter from this company every month and we absolutely love it. Be sure to ask them about it."
E.S. DeFord Burlington, NC | Rated: 3 / 3
"In February of this year, All About Roofing Co., LLC replaced the existing roof on my 60+ year old house. I would not hesitate to recommend Dwayne Lee and his company for any roofing job you may need.I found that his presentation before the job was contracted to be well organized and presented, with my questions answered regarding the product to be used, scheduling, payment, and completion. Further questions were handled in a professional manner by office personnel with follow-up conversations with Dwayne.I was able to research the nationally known products that were used on the internet and was satisfied with the information given.When the job began, the workers on time, took no more time to complete than had been projected, and the crew was very careful and respectful of other parts of the house and property while being concerned for my safety and courteous when I would leave the house and return when I had errands to complete. The level of professionalism was obvious.Cleanup was exceptional; something I had begun to believe could not be achieved after a not so good experience with window replacement company and some small carpentry repair jobs.In conclusion, I feel I received a quality job and would recommend All About Roofing Co., LLC to anyone who needs roofing or roof repairs."